People – they are your greatest asset.

That's why it makes absolute sense to use trusted, experienced professionals to help
you assess, develop
and retain your people.

In the same way you would use a qualified
accountant to manage your money; it
makes sense to use a trained, experienced
business psychologist to help your
organisation reach its full potential.

We have a unique approach that is highly supportive, collaborative and warm. We believe in lasting relationships backed up with the credibility that comes with a

scientific, evidence-based approach gained in a true understanding of people, mindsets and organisational behaviours.

Don't just take our word for it. This is what
some of our customers have said about us:

“We were looking for improved performance through better teamwork, less conflict and a change to our culture. Impact Consulting worked with us over
a three month period, providing valuable insights and greater
clarity and we are delighted with
the outcome.”

Chief Executive Officer, Altitude Group

“Shelly’s support and coaching has been invaluable in my professional development, both for myself and my team. Her insight into different management, leadership and behavioural styles has allowed me to develop as a manager and to better understand competing stakeholder needs in the large matrix organisation in which I operate.”

Adam McArthur,
Assistant General Counsel – Operations, AstraZeneca

“I have worked with Shelly and her colleagues at Impact consulting many times over the last 7 years, both in the NHS and in Higher Education. I have been very impressed by the outcome-focused work they have done, particularly in resolving issues with dysfunctional teams and difficult leadership issues. It is accurate to say that their work has completely turned around an under-performing academic unit at the University.”

Janet Whitworth
Chief Operating Officer, University of Cumbria

“Last year the Birchwood estate generated the strongest overall returns that have been achieved over the last 7 years. We consider that these returns have been driven by multiple factors, a significant one being a highly effective and focussed team. This has been hugely influenced by the work carried out by Impact Consulting in diagnosing the changes that were needed and implementing a structured and targeted management development and customer focussed culture change programme. I will gladly recommend them to growing businesses.”

Jonathan Walsh
Managing Director, MEPC Birchwood Park

“I was so impressed I with the coach's professional approach attitude and ability to identify core issues quickly.”

Greater Manchester Police

“Shelly has been an exemplary coach and mentor. She quickly built an accurate picture of my development needs and personality traits that she used to guide me in taking responsibility for my own development. I shall always value the advice she gave me and the confidence she instils.”


“The experience of working in an Action Learning Set was invaluable. Shelly was fabulous and I got a lot out of her challenges, knowledge and wisdom and also benefitted from watching how she coached, facilitated and managed the group. Thank you.”

Simone Anderton
Deputy Director of Quality and Nursing,
Blackpool Teaching Hospitals
NHS Foundation Trust

“It didn't take me long to realise what a bright person Shelly is and what value Impact Consulting could bring. The results were brilliant. I was particularly impressed with the thought, structure and ultimate delivery of the workshop she provided for me, it all contributed to the final successful outcome, which we defined in advance. Where you will benefit most, is that Shelly thinks about the bottom line in everything she does. I would have no hesitation recommending Shelly and her business – Impact Consulting.”

Phil Jones
Director, Brother UK

“The feedback that we received
from our delegates was positive, very informative and enjoyable.
They had a great time and learned
a great deal.”

University of Leicester

“The NHS NW Leadership Academy has an ongoing business relationship with Shelly and Impact Consulting working on Leadership Development and Executive Coaching. I have always found both Shelly and her company to have exceptional standards, a high degree of integrity, authenticity and the values and principles that we regard as important to the NHS. We would highly recommend Impact Consulting to other organisations.”

Director, NHS NW Leadership Academy

“Shelly is positive and constructive in her comments and encourages free discussion on difficult issues. I would highly recommend Shelly as an external coach and feel privileged to have benefited from her experience.”

Prof. Deirdre Kelly
Director of Research and Development, Birmingham Children's Hospital
NHS Foundation Trust

“Impact Consulting are working with myself and my senior management team to develop the organisation.
So far their results are excellent.
The soft side of their output is essential and when blended with hard outputs, it makes for powerful results.”

Chief Executive, Manchester Commission
for the New Economy