Shelly Rubinstein attended the NHS Confederation Annual Conference where she met up with colleagues and clients to discuss the future direction of Leadership in the NHS and the effect of 'World Class Commissioning' on the quality of service to patients. |
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| This is backed up by our research and our success in improving services through improving HR practice through organisation development initiatives. At Impact Consulting we agree with his statements that 'improving outcomes requires staff engagement. One way to achieve this was through carrying out appraisals.' Better HR practices would also help to identify talent, at which the NHS was traditionally 'poor'. Dealing with 'rogue consultants' would help stop 'toxicity' spreading across organisations and adversely affecting the treatment of patients. We are currently working with a range of NHS organisations to improve these areas through conflict resolution and Executive coaching |
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